Privacy Policy

1. Scope and Applicability

This Privacy Policy applies to individuals who access or use Sift ("you").

Age Requirement

Sift is not intended for children under the age of 13. By creating an account, you represent that you are at least 13 years old. We do not knowingly collect personal data from children under 13. If we learn that such data has been collected, we will delete it promptly.

2. Information We Collect

Information You Provide

When you create an account or use Sift, you may provide:

• Contact and account information (such as name, email address, and authentication credentials)
• Profile and onboarding information you choose to provide
• Content you create, upload, or manage within the app (such as tasks, notes, goals, schedules, or documents)

This information is retained until you delete it or delete your account.

3. Connected Third-Party Services

Sift allows you to connect third-party services to enhance functionality. We only access these services after you explicitly authorize them, and access is limited to the permissions you grant.

Examples of connected services may include calendar, email, learning management systems, document platforms, or collaboration tools.

You can disconnect integrations at any time through the app or the provider's settings.

Service Providers

We may engage service providers to support our operations, such as cloud hosting, analytics, error monitoring, security, and communications. These providers are authorized to process personal data only as necessary to provide services to us and are contractually required to safeguard your information.

4. AI-Powered Features

Sift uses artificial intelligence to provide productivity features such as organization assistance, scheduling support, reminders, and contextual suggestions. These features may process information you provide, information from connected services you authorize, and usage patterns within the app.

You remain in control of your data and may edit, override, or disable AI-driven features at any time.

5. Communications and Notifications

Sift may send notifications or communications related to your account or enabled features, including through in-app messaging, email, SMS, or messaging platforms you choose to use.

We retain only limited information necessary to deliver and operate these communications.

6. Device, Location, and Technical Information

We may collect technical and usage information, such as:

• Device or session identifiers
• General location information derived from onboarding inputs or IP address
• App usage and interaction data
• Authentication and security-related information

We do not collect precise real-time GPS location data.

7. Cookies and Similar Technologies

Sift uses first-party cookies and browser storage to:

• Maintain authentication sessions
• Remember user preferences
• Support performance monitoring and product analytics

We do not use third-party advertising cookies, do not sell personal data, and do not use personal data for targeted advertising.

8. Automated Processing and User Control

Sift may use automated processing to assist with organization, prioritization, scheduling, or notifications. These processes are designed to improve usability and efficiency.

All such features are user-configurable, and you may modify, override, or disable them. No automated processing produces legal or similarly significant effects.

9. How We Use Information

We use personal information to:

• Provide, maintain, and improve Sift
• Enable features and integrations you choose to use
• Communicate with you about your account or service updates
• Provide customer support
• Maintain security, reliability, and performance
• Analyze usage to improve the product (where permitted)

10. Legal Bases for Processing (GDPR)

Where applicable, we process personal data based on:

• Contract performance (providing the service)
• Consent (integrations, optional features, communications)
• Legitimate interests (security, analytics, service improvement)

11. Data Retention

We retain personal data only as long as necessary to provide the service or for legitimate business purposes, unless a longer retention period is required by law.

Deleting your account permanently removes your data once the deletion process is complete.

12. Managing Your Data

You may access, update, or delete your information through the app. You may also disconnect third-party integrations at any time.

If you have additional questions or requests regarding your personal data, you may contact us at privacy@lucence.so.

13. Third-Party Processors

We work with trusted third-party providers to operate Sift, including providers for:

• Cloud infrastructure and hosting
• Authentication and databases
• AI inference
• Analytics and error monitoring
• Payment processing (where applicable)

These providers process data on our behalf under contractual obligations.

14. International Data Transfers

Sift operates from the United States. If personal data is transferred internationally, we rely on appropriate safeguards such as standard contractual clauses or recognized data transfer frameworks where required.

15. Security

We implement reasonable technical and organizational measures designed to protect personal data, including encryption, access controls, monitoring, and secure authentication practices.

No system is completely secure, but we work continuously to protect your information.

16. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data, or to withdraw consent where applicable.

Requests may be submitted to privacy@lucence.so.

17. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the app or website.

18. Contact Us

For privacy questions or concerns, contact:

privacy@lucence.so